Thank you for shopping with us at amornow.shop. We value your satisfaction and want to ensure that you are confident in your purchase. Please carefully review our return policy below:

1. Returns Eligibility:
– We accept returns within 30 days from the date of purchase.
– The item must be unused, undamaged, and in its original packaging.
– Personalized or customized items are not eligible for return.
– Gift cards and clearance items are also non-returnable.

2. Return Process:
– To initiate a return, please contact our customer service at 980-233-0682 or [email protected]. Our team will assist you with the return procedure.
– You will be responsible for the return shipping charges unless the item received is defective or incorrect.
– Please package the item securely to prevent any damage during transit.
– Once the returned item is received and inspected, we will notify you of the status and proceed with the refund or exchange request.

3. Refund or Exchange:
– If eligible for a refund, it will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.
– If you prefer an exchange, please specify the replacement item and we will arrange for its shipment once the original item is received.

4. Damaged or Defective Items:
– If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will provide a return label and proceed with the refund or exchange as appropriate.

Note: We reserve the right to refuse any returns that do not meet the above criteria.

If you have any questions or need further assistance regarding our returns policy, please don’t hesitate to contact our customer service. We are here to help!

Sincerely,
Mussor Sky
Owner, amornow.shop